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Karvatech

Terms & Conditions

These terms govern enterprise access and use of Karvatech software platforms, APIs, AI agents, and associated services.

Effective 2025
Karvatech Solutions Private Limited
5 min read
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Terms of Service Overview

These terms and conditions govern all access and utilization of Karvatech Solutions software systems, web portals, APIs, AI models, and infrastructure. By creating an account, deploying software, or executing an agreement with Karvatech, you agree to these terms.

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1. Service Provisioning

The "Service" encompasses all cloud-hosted applications (including KarvaIQ, KarvaTaskz, KarvaCRM), custom ERP modules, WhatsApp Cloud API middleware, AI bots, dashboards, and associated programmatic endpoints.

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2. Acceptance & Authorization

By enrolling in our services or utilizing our APIs, you confirm that you have the legal authority to bind your organization to these terms.

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6. Billing, Fees & Renewals

Subscription fees are invoiced on a prepaid recurring basis according to your chosen billing frequency (monthly or annually). Meta conversation charges for WhatsApp API are billed at direct pass-through consumption rates.

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8. Meta WhatsApp Integration

Karvatech Solutions provides integration middleware built on the official Meta WhatsApp Cloud API. Users must adhere strictly to Meta's Business and Commerce Policies.
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11. Disclaimer of Warranties

Services are provided "as is" and "as available." Except as explicitly outlined in enterprise SLAs, Karvatech disclaims all other implied warranties.

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12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Karvatech Solutions be liable for consequential, incidental, or indirect damages exceeding the fees paid during the twelve (12) month period prior to the claim.