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Karvatech

Privacy Policy

How Karvatech Solutions collects, encrypts, and handles enterprise and personal information.

Effective 2025
Karvatech Solutions Private Limited
3 min read
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1. Applicability

This privacy policy applies to all products, tools, and services offered by Karvatech Solutions Private Limited ("Karvatech," "we," "our," or "us"). By accessing our services, you consent to our collection, encryption, storage, and processing of data as described herein.

This policy covers only data processed directly by our infrastructure. Third-party integrations (such as Meta WhatsApp Cloud API or CRM databases) are subject to their respective privacy terms.

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2. Information We Collect

1Account & Contact Metadata: Name, email address, phone number, organization name.
2Meta Business Integration Data: Facebook Business Manager ID and phone numbers required for WhatsApp API provisioning.
3Technical Telemetry: IP addresses, browser agents, operating system metadata, and API latency metrics.
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3. Information Security & Encryption

All data in transit across Karvatech infrastructure is encrypted using Transport Layer Security (TLS 1.3). Data at rest in our databases utilizes AES-256 bit encryption with strict role-based access control and continuous automated auditing.

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4. Telemetry & Analytics

We collect anonymized performance telemetry to optimize API throughput, detect anomalies, and maintain high service availability across our global cluster nodes.

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5. Disclosure Protocols

1Verified cloud infrastructure providers essential for hosting and low-latency API delivery.
2Regulatory or statutory bodies strictly when mandated by valid legal court orders or compliance laws.
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6. Policy Revisions

We may periodically update this policy as compliance standards evolve. Significant revisions will be communicated directly via registered administrative emails.